Orders & Products
Simply browse our collection, add your favorite items to the cart, and proceed to checkout. Follow the on-screen instructions to complete your order securely.
If your order hasn’t been processed yet, we may be able to cancel or modify it. Please contact our customer service team as soon as possible with your order number.
Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS. You can use this number to track your order on our website or the courier’s site.
Payments
We accept a variety of payment methods based on your location:
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In Pakistan: Cash on Delivery (COD), Debit/Credit Cards, JazzCash, EasyPaisa, NayaPay, and other local payment options.
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Outside Pakistan: Only prepaid orders are accepted via Debit or Credit Card (Visa, MasterCard, etc.).
No, Cash on Delivery is only available within Pakistan.
For all international orders, payment must be made in advance using a valid debit or credit card during checkout.
Absolutely. All payments are processed through secure and encrypted payment gateways. We do not store your card or personal payment information. Your privacy and security are our top priority.
Shipping
Yes, we ship worldwide!
No matter where you are, you can enjoy our products. Shipping costs and delivery times may vary depending on your location. Shipping fees will be calculated at checkout based on your delivery address.
Delivery times vary by destination:
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Standard Shipping: 7–14 business days
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Express Shipping: 3–7 business days
Please note that delays may occur due to customs or local courier services, especially during holidays or peak seasons.
Once your order is shipped, you’ll receive a confirmation email with a tracking number and a link to track your package in real-time. If you haven’t received your tracking info within 48 hours of dispatch, please contact our support team.
Returns
We accept returns within 7 days of receiving your order, as long as the item is unused, unworn, unwashed, and in its original packaging with all tags attached.
Please note: Sale items and customized products are non-returnable unless there is a defect or wrong item received.
To request a return or exchange, please contact our customer service team at Contact Us.
Make sure to include your order number, reason for return, and any photos (if applicable). Once approved, we’ll guide you through the return process.
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Within Pakistan: Return shipping costs are the customer’s responsibility unless the item is defective or incorrect.
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International Orders: We do not offer free returns on international orders. Customers are responsible for return shipping and any related customs charges.
Product & Sizing Information
Each product page includes a detailed size guide. We recommend checking your measurements and comparing them with the chart before placing an order.
We try our best to display colors and styles as accurately as possible. However, due to lighting and screen settings, slight variations may occur.
COULDN’T FIND YOUR ANSWERS?
We are here to help. If you couldn’t find the information you were looking for, please reach out to us directly. our team is eager to assit you.
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